Warranty

Canopee Awnings Warranties

Every Canopee awning model automatically comes with a manufacturer's limited warranty against defects in materials and workmanship. Our Canopee Series awning models — and optional awning accessories — come with a 1-Year Limited Warranty. If you want request a warranty service, please send us an e-mail by support@bestcanopee.com.

30-Day Home Trial

Use your Canopee Product at home for 30 days. If you're not completely satisfied, simply return it for a full refund of your purchase price less shipping and restocking fee (10%). That's how sure we are that you are going to love our products. You may return any Canopee product purchased directly from Canopee for a full refund for any reason during the first 30 days starting from your product ship date, provided it has not been subjected to owner abuse or to excessive wind or water pooling on the canopy.

You must notify our Customer Service Department by calling xxxxxxxx, before returning any purchase. Once we have sent you a Return Authorization Form, you can return the product within the 30-Day period. Upon receipt and inspection of the product, we will refund your product purchase price or the amount you have paid toward it on your specific payment plan. Applies only to products purchased directly from Canopee. The product must be shipped in its original packaging, according to instructions. Any damage due to improper packaging will be the responsibility of the customer. C.O.D. shipments will not be accepted.

Free Installation Hotline

Our Canopee products are so easy to install that you should have no trouble at all. Easy to follow instructions are included, but if you have any questions, call our experts Free xxxxxxx, and you'll get the help and answers you need. We've helped thousands of people at all skill levels install their Canopee products perfectly.